Visitors to your site find someone. Who actually answers.
A chat that knows your business: it answers questions, asks for what's needed, saves the contact and books the appointment. Even when the office is closed.
One line of codeWordPress and WixConversations included
<!-- Aurora chat: before </body> --> <script src="…/your-aurora-code.js" async></script>
www.yourwebsite.com · every pageDone
First visitor at 10:42Live
Marco F. · Wed 15:00In the diary
Two visits, two results.
It's the same agent you use on the phone and on WhatsApp, with the same knowledge and the same rules. Here it answers in a window on your website.
You serve at the counter. The website answers on its own.
The chat uses the documents you upload and what it reads on your website. Every conversation becomes a contact with a reason, not an anonymous visit.
- AnswersOpening hours, services, deliveries: from your information, not canned replies.always
- AppointmentsOffers only the free slots in your Google Calendar or Outlook.in the chat
- ContactRecognises the visitor and saves what they asked in their record.360 contact
- ContentA link, a file or a text you prepare once.when needed
- A personAlerts the right colleague with a summary of the conversation.when needed
After the chat, the work carries on.
Automations start from what happens on your website: an appointment booked in the chat, a form filled in.
- RemindersA WhatsApp 24 hours before the appointment booked in the chat.WhatsApp
- Lead in 60 secondsAnyone who fills in your website form is called within a minute.phone
- Evening summaryEvery evening an email to the team with the day's numbers.email
300 to 4,000 chats a monthOver the plan €0.05 eachGuided trial: 20 chats a day
Chats included in Start, Growth and ProSite visit Wed 15:00 · reminder Tue 15:00Booked
Called after 58 s · quote requestedQualified
Going to the team at 19:00Scheduled
The website chat
Do I need a developer to install it?
No. It takes one line of code: paste it yourself, add it from WordPress or Wix, or send it to your webmaster straight from Aurora.
How many conversations are included?
300 a month on Chat (€19, website, WhatsApp and email only) and on Start, 1,000 on Growth, 2,000 on Pro, 4,000 on Agency. Beyond the plan, each conversation costs €0.05, excluding VAT.
Does the chat know who the visitor is?
Yes, it identifies the visitor and links the conversation to their contact record, where you'll also find calls, messages and appointments.
Can it hand the conversation to a person?
Yes. It alerts the right colleague and leaves a summary, so the customer doesn't have to repeat anything.
Can I try it before choosing a plan?
Yes. In the guided trial the chat answers on your website, up to 20 chats a day. Then you start a plan with a 14-day trial.
Enter your website. In a few minutes you hear your assistant.
Aurora reads the site, tells you what it understood and prepares the agent. Then you try it live: it calls you, answers in your chat, fills in your form. You decide afterwards.
Rather talk it through with us?