1. Data controller
The data controller is Umanize S.r.l., Via Donato De Leonardis 5, 71121 Foggia (FG), Italy, VAT number IT04563040718. For any question about cookies and privacy you can write to [email protected].
2. What cookies and local storage are
Cookies are small text files that a website saves in your browser and reads again on later visits. Local storage is a similar space in the browser that a site uses to remember a piece of information without sending it with every request. In this policy we call them both "cookies".
Some cookies are necessary for the site to work. Others, for measurement and marketing, are used only if you give your consent.
3. The cookies we use
| Name | Provider | Purpose | Duration | Category |
|---|---|---|---|---|
| aurora_consent (local storage) | Umanize S.r.l. | Remembers your cookie choice: the categories you accepted, the date and the policy version. | 6 months | Necessary |
| Cloudflare Turnstile | Cloudflare, Inc. | Only on the Contact page: checks that the form is sent by a person and not a bot. | Session | Necessary (security) |
| _ga | Google Ireland Limited (Google Analytics 4) | Tells visitors apart so we can count visits and page views in aggregate. | 13 months from the last visit | Measurement, with consent |
| _ga_* | Google Ireland Limited (Google Analytics 4) | Keeps the state of the Google Analytics 4 session. | 13 months from the last visit | Measurement, with consent |
| _fbp | Meta Platforms Ireland Limited (Meta Pixel) | Recognises the browser to measure visits and sign-ups that came from our ads. | 90 days | Marketing, with consent |
| _fbc | Meta Platforms Ireland Limited (Meta Pixel) | Stores the click ID (fbclid) when you arrive from a Meta ad. | 90 days | Marketing, with consent |
| fr | Meta Platforms Ireland Limited | Measures and improves ads shown on Meta's platforms. | 90 days | Marketing, with consent |
For Google Analytics 4 we set a cookie lifetime of 390 days (about 13 months, renewed at each visit); Google Analytics 4 doesn't log or store IP addresses. The chat that our customers install on their own websites with the Aurora widget isn't part of this site: in that case the owner of that website informs its visitors.
4. How consent works
- On your first visit a banner appears. Until you choose, we use only necessary cookies: the Google Analytics and Meta Pixel scripts aren't loaded.
- Rejecting is as easy as accepting: "Reject" and "Accept all" are buttons of the same type and size. With "Customize" you choose each category.
- If you close the banner with the X, it counts as rejecting: only necessary cookies stay on.
- You can change your mind at any time from the "Cookie preferences" link at the bottom of every page. If you withdraw a consent you gave earlier, the page reloads so the scripts don't keep running.
- We remember your choice for 6 months. Then we ask you again. We also ask again when this policy changes in a meaningful way.
5. Google Consent Mode
We use Google Consent Mode v2. When a page opens, permissions for measurement (analytics_storage) and advertising (ad_storage, ad_user_data, ad_personalization) are denied. They're updated only according to the choice you make in the banner: if you accept measurement we grant analytics_storage, and if you accept marketing we grant the advertising permissions.
6. Transfers outside the European Union
Google and Meta may process some data outside the European Economic Area, in particular in the United States, with the safeguards required by the GDPR: an adequacy decision of the European Commission or standard contractual clauses, depending on the case. You'll find the details in the privacy policy and in the two providers' own notices.
7. Browser settings
As well as using the banner, you can block or delete cookies in your browser settings, usually under Privacy or Security. Withdrawing consent doesn't delete cookies already saved: to remove them, use your browser settings. If you block all cookies, some parts of the site may not work, for example the contact form.
8. Your rights
You can ask for access to your data, rectification, erasure, restriction, objection and portability, and withdraw your consent at any time. Write to [email protected]. You also have the right to complain to the Italian data protection authority (Garante per la protezione dei dati personali) or to the authority where you live.
All information on how we process personal data is in the privacy policy.
9. Changes to this policy
If we change the cookies we use or how we use them, we update this page and the date at the top. When the change is meaningful, the banner asks for your consent again.